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Manual Credit Card Transactions

Sometimes you may need to enter credit card numbers manually to process a customer transaction, such as online orders or phone orders where the customer would like to make payment ahead of time. This support page walks you through the simple steps necessary to process a manual transaction!



Manually Entering Credit Card Information

  1. When you are ready to complete your order, tap "Charge".

  2. Tap "Credit Card" to process a credit card payment.

  3. Enter the credit card information into the data fields and tap "Charge".

  4. Present the device to the customer and ask them if they would like the enter a tip value. Allow the customer to tap the tip percentage at the top bar.

  5. Obtain the customer signature by allowing the customer to sign with a stylus or their finger.

  6. Tap "Continue" at the top right corner.
  7. Select the Transaction Type: Authorization or Final Sale.

  8. If you have a printer integrated with your device you can tap "Print Receipt". You can also text or email it to the customer. For more information on sending receipts, please visit our support page:
    Sending Customer Receipts
  9. Tap "Done".

  10. Complete!